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Santa Clarita Guide Terms & Conditions

  1. This agreement is made between Advertiser and publisher Santa Clarita Guide LLC (SCG).
  2. All prices reflect automatic credit card processing or full prepayment of agreement, and does not include invoicing. Your credit card statement will serve as your receipt.
  3. An Automatic Payment Profile must remain active during your advertising term. Your credit card will be automatically charged each month until you cancel.
  4. You must always provide a 30-day notice to cancel.
  5. SCG may cancel this agreement at any time without notice if Advertiser's credit card is declined. At such time, SCG may re-bill the Advertiser for the outstanding balance due at time of cancellation. Past due balances shall accrue at the rate of 1.5% per month.
  6. This agreement is entered into the term selected by the Advertiser but in all cases with a two-month minimum. After two months, the agreement may be canceled by Advertiser by providing notice at least thirty days prior to the next billing date. Advertiser will provide notice to Santa Clarita Guide may cancel with or without notice but in any case will provide notice to any email address provided by Advertiser.
  7. If Advertiser wishes to convert their ad from a month-to-month agreement to a longer term, credit will not be issued for prior months. Discounted rate will go into effect at time SCG is notified by Advertiser to convert ad.
  8. SCG reserves the right to accept or reject any advertising copy submitted. Modifications may be made and resubmitted to Advertiser for approval prior to posting.
  9. Advertisements requiring professional licenses (i.e. contractor, CPA, etc) will require the license number to be submitted with the ad, which will be verified prior to publication of the ad.
  10. SCG is an online publication only.
  11. Placement of ads vary depending upon what device viewer is using and may change with redesigns of the SCG website.
  12. Historical statistics posted on the site are not a guarantee of future statistics. SCG makes no guarantee of future statistics and will not issue refunds based on performance.
  13. SCG reserves the right to revise the rates and any other terms and conditions at any time. Current advertisers will remain at the same rate until they cancel or are provided a thirty day notice of increase from SCG, at which time they may choose to continue services at the new rate or cancel the agreement. Continued use of the services provided by Publisher indicates Advertiser agrees to the new T&C.
  14. Failure to perform any term or condition of this Agreement as a result of conditions beyond SCG's control such as, but not limited to, war, strikes, fires, floods, earthquakes, acts of God, governmental restrictions, power failures, or damage or destruction of any network facilities or servers, shall not be deemed a breach of this Agreement.
  15. SCG's liability is limited to direct costs of advertisement and includes no indirect damage resulting from lost business or profits. Advertiser will indemnify and hold harmless SCG for any loss, expense, or liability resulting from claims or legal actions resulting from statements or inferences in Advertiser's published ad. SCG will assume no responsibility for any unwanted, unsolicited emails, including Spam to Advertiser's email address as a result of the email address being posted on SCG's website.
  16. In the event action is taken between the parties to this agreement, SCG assumes no liability for Advertiser's attorney's fees. However, if SCG is the prevailing party, Advertiser assumes SCG's reasonable attorney's fees.
  17. This agreement shall be deemed to be entered into and performed in Collin County Texas and shall be construed in accordance with that state's laws without reference to its choice of law rules.
  18. None of the terms of this agreement may be altered except by SCG. This Agreement may be executed in counterparts, and by facsimile, all of which shall constitute the same agreement.
  19. This agreement is not enforceable until accepted by SCG. Acceptance will be deemed to occur upon the commencement of work by SCG. SCG may, in its sole discretion, reject Advertiser's application for service. Reasons may include but are not limited to Advertiser fails to provide accurate or complete credit card information or other required information, if SCG determines submission does not fit SCG's audience, or if SCG is unable to provide the services for any reason.
  20. Upon acceptance, SCG will provide the services of advertising according to the information provided by the Advertiser. SCG accepts no responsibility for incorrect information provided by Advertiser.
  21. After posting the listing or ad, SCG will advise Advertiser by email. If Advertiser does not contact SCG via email within one business day to the contrary, listing or ad is deemed as approved by Advertiser.
  22. SCG reserves the right to charge advertiser for special or custom production requirements pre-approved by the Advertiser.
  23. SCG will not be bound by any conditions, printed or otherwise, appearing on order blanks or copy instructions when such conditions conflict with the terms and conditions set forth herein. No waiver or modification to the foregoing shall be binding on SCG unless agreed to in writing by SCG.
  24. Payment is required to reserve an ad space. If payment is not received as of the start date, or if credit card payment is not approved by Advertiser's credit card company, ad space will not be reserved. "Reserved" is defined as "not sold" and does not guarantee an ad will be placed if Advertiser does not provide ad copy or payment as defined in this agreement.
  25. The person who submits the order will serve as SCG's primary contact for all purchasing, graphics, and placement decisions unless noted differently in the Comments section of the form. SCG staff will take direction from one person serving as the representative for the company. Advertiser is permitted one revision, after which time a reasonable fee will be billed.
  26. "Ad Start Date" begins within one business day of payment received, unless SCG requires further time to process and post ad. "Ad Start Date" will not be postponed due to Advertiser's delay in providing necessary information to post ad.
  27. Graphic artwork must be provided within one business day of requested ad start date in web-ready format. If not provided in web-ready format, SCG will not sell the ad space while collecting payment from the Advertiser, but SCG may display SCG's content while waiting for web-ready ad from Advertiser. Web-ready materials are defined as electronic files that conform to the mechanical specifications published by SCG. SCG may compress the image as required for memory or bandwidth.
  28. Editorial or graphic swaps are subject to the currently posted processing fee. The fee at this date is $29. (Does not include Graphic Design fees, if applicable.)
  29. If you have elected to supply the graphic per your advertising choice, you are responsible for providing a clear image. SCG will not rebuild your ad without a fee to clear up the image.
  30. SCG is not bound to run any ad promoting an event that has passed. If Advertiser purchases and submits an ad for the minimum term, and time allowed for posting said ad is less than the term, no credit will be provided for the remainder of the term.
  31. SCG is not bound to run any ad that has gone through the payment process. If the ad is rejected for any reason, a refund will promptly be issued to the Advertiser.
  32. Once an event is posted, it is the responsibility of the Advertiser to advise SCG of any schedule changes. All updates and changes will be performed during regular business hours. SCG will make every reasonable effort to update these changes, but is under no obligation to do so once the event has been posted.
  33. Once any listing, ad or any promotion to an Advertiser is posted, Advertiser agrees to notify Santa Clarita Guide of changes, including website or page link changes. Santa Clarita Guide is not responsible for broken links if not notified by Advertiser.
  34. Third party service providers recommended by SCG are not affiliated with SCG. SCG makes no endorsement of service and is not responsible for agreements made between our Advertisers and third party service providers.
  35. Calendar Submission: The event submitted by Advertiser prior to purchasing a Paid Listing will be upgraded to the Paid Listing unless SCG receives an email specifying otherwise.
  36. Calendar Submission: Paid listings should appear within one business day of purchase, however SCG is not bound by this time frame.
  37. Calendar Submission: Event Title and Location of Paid Listings may be edited for space. SCG will make a reasonable effort to maintain the title of the event as close to that as requested by Advertiser. An email will be sent to Advertiser advising the event has been posted, at which time Advertiser is responsible for reviewing the listing.
  38. Calendar Submission: Paid Listings may list the same multi-day event up to three consecutive days providing the title and location remain the same for all three days.
  39. Additional Page Listings:The page listing will be placed with the Display Ad purchased. If listings on this page are not available for purchase, the most appropriate page for the business with listings will be selected. Under no circumstances may a listing, paid or included with the ad, be placed on a page with a higher rate than the page purchased for the Display Ad.
  40. I have read and understand the Privacy Policy of this site.
  41. I agree that nothing has been stated and agreed upon that is not in this agreement or written in a separate agreement.

Endorsed by
County of Los Angeles SCV Chamber of Commerce California Travel and Tourism Commission
In association with
SCV Tourism Bureau
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"Santa Clarita Guide" and "SCV Guide" are trademarks of Santa Clarita Guide LLC.
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